A: The Teen Fitness program is for every Canadian teen—no limitations. Parent/Guardians do not have to be GoodLife Fitness members. Teens need to have their own Parent/Guardian register them online and also come in with their Parent/Guardian to the club to sign and complete the registration process.
A: Yes, teens can place their membership on hold however it is important to note that there are limited hours and club access, teens must abide by these rules for the duration of July and August.
A: Yes. Teens must be 17 upon registration. If they are turning 18 during the program timeframe, they are able to participate.
A: Due to health and safety, it is recommended that teens under the age of 17 do not take part in the above programs/amenities.
A: Unfortunately the Club locations are not setup or staffed to handle registrations on club computers. Luckily TeenFitness.ca is a globally available website which can be accessed by any computer connected to the internet. If your computer is preventing you from registering for Teen Fitness please try from another location such as School, Work, a Friend’s house or even your local public library or contact our Member Experience Department at 1-800-387-2524.
A: You will need to have a printed copy of your membership agreement to complete your membership in club. If you do not have access to a printer to print your membership agreement please find an alternative method of printing such as a School, Work, a Friend’s house or even your local public library.
A: On most web browsers you can hold the CTRL key down and press the + or – key on your keyboard to increase or decrease the font on the web page.
A: If the page does not load, try to refresh the page (press F5) or type the web address (URL) again. If it still does not load please verify you can get to the internet by trying to browse to any other website. If you can access other websites other then TeenFitness.ca please contact our Member Experience Department at 1-800-387-2524. If you cannot access any other websites then please contact your Internet Service Provider for help.
A: If you get an error on the webpage, please refresh the web page or restart the browser and try signing up again. If you continue to get errors please contact our Member Experience Department at 1-800-387-2524.
A: Some work environments have strong computer security measures in place which may be preventing you from completing the online registration. Please try again when you get home or a computer outside of a work environment.
