Frequently Asked Questions
1. What makes GoodLife different than other gyms?
At GoodLife, we care about you and want to help you live your best life. Our qualified and professional team is here to help you achieve your health and fitness goals. Whether it's to gain strength, build confidence, decrease stress, improve sleep or just feel great, we can provide a solution to meet your needs. We'd love to welcome you as a Member at the largest chain of fitness Clubs in Canada. You will be one of over 1.25 million Canadians from coast-to-coast who want to lead a better, healthier and more active life - while also having fun! We are a Canadian-owned and operated company that has been changing lives since 1979.
2. When will the Club open?
The Club is currently under construction and will open in the Fall of 2016. Members who have joined will be notified via emails once we have a firm opening date.
3. What will the Club hours be?
The Club will be open 24 hours a day, 7 days a week.
4. How much does it cost to join?
Your enrollment fee is the only cost to join today. Most of our Members prefer to pay on a bi-weekly or monthly basis directly from their personal banking accounts (must be a Canadian account). Membership will be available to buy online soon.
5. The Club is not open yet, why should I join now?
The Pre-Sale rates for Memberships are currently the lowest rates. Both the enrollment and bi-weekly rates will increase as we get closer to the club opening. Now is the best time to join!
6. How long is the Membership Commitment?
There is a one year commitment on your Membership from the day the club opens, after this your Membership can be cancelled at any time. If you wish to cancel during the commitment period, there will be a $99 cancellation fee.
7. What is included in my Membership?
Your GoodLife Fitness Membership gives you access to all of our Group Fitness classes, Group Cycling classes, the 20 Minute Fit Fix circuit, change rooms, pool, saunas, steam room, freeweights, strength training machines, cardio equipment, TurfZone functional fitness area. Hot Yoga, towels and JUMP! (child minding) are available at additional fees.
8. How old do you have to be to join GoodLife?
The minimum age to join GoodLife is 12 years old -- however we do require a parent or guardian signature for anyone under the age of majority. In addition, all Members under the age 18 are required to have a series of orientations in order to help familiarize and get comfortable in the club.
9. Is there an annual fee?
No. We do not charge an annual fee for Club use.
10. I am nervous about working out in a gym/ I have never worked out in a gym before, do you have introductory programs?
At GoodLife, our goal is to help you get the best start possible. We know that everyone's fitness journey is a personal one, so we've created our GoodLife Starter Programs with that in mind. Our goal is to help you find the options that work best for you, allow you to fall in love with fitness and make it part of your daily life. We want you to get the help and support you need, when you need it, along with showing you all the variety you now have available. The purpose of the Program is to help you develop a plan for your first month of fitness, to provide valuable information to answer any questions you might have, and to make you feel welcome and comfortable in the Club. Closer to the club opening you will be contacted to schedule one or more of our Starter Programs to start you off on the right track.
11. What kinds of classes will the Club offer?
We will offer a variety of great classes for you to participate in. With many Group Fitness, Virtual Fitness and Group Cycling classes to choose from, we are sure you will find something you love.
12. What is Virtual Fitness?
Virtual Fitness is a great tool we offer to all of our Members, it is an especially great option for those who cannot make it to "live" classes. Virtual Fitness allows Members to come to the Club, load a Virtual Class (many to choose from) and participate when the Group Fitness Studio/ Group Cycling Studio is not in use.
13. What is the 20-Mintue Fit-Fix?
Our GoodLife 20-Minute Fit-Fix is a fast, effective and easy workout that will get you results in just 20minutes / 3 times per week. The Fit-Fix Starter appointment will have an Associate show you how to use the Fit-Fix equipment.
14. What types of Personal Training is offered?
We have Personal Training options to benefit everyone. GoodLife Fitness Personal Trainers will help you stay motivated, encourage you to push to your potential, and help you achieve results faster than ever before. No matter what your fitness goals are, our Personal Trainers will create a goal-focused training plan for you that will help you achieve and exceed those goals through diverse routines designed to continuously challenge you. When the Club opens, please come talk to us about the different options we can offer you for Personal Training sessions.
15. Are there any introductory Personal Training options?
Yes, Personal Training Starter Packages are available for Members. We offer two different packages; one package includes 3 one-hour Personal Training sessions and the other offers 6 one-hour Personal Training sessions to help you achieve your fitness goals faster. To get the most out of these Personal Training Starter Packages, we suggest you pair them with our one-hour LifeChanger appointment that gives you a clear picture of your current lifestyle and health risk factors.
16. I belong to another gym, can you offer me anything?
We are always looking to welcome New Members to our Clubs. If you would like to see if GoodLife can meet your needs better than your current gym, we may have an offer that suites you. Please contact the General Manager for more information on current competitor promotions.
17. If I am an existing GoodLife Member, can I workout at this Club?
If you already have a GoodLife Membership, contact us and we can review our options and club access. From there we will do the appropriate paperwork to best service you.
18. Will I be able to bring a guest to GoodLife?
Absolutely! The best way to stick with your fitness program is to workout with a friend. We have some exciting referral incentives for Members of new Clubs - if you would like to refer a friend please contact us. When the Club is open for workouts, please book an appointment in advance for your friends and they will receive a free workout. Any time after this our guest fee is $15 per day.
19. Will there be parking?
Yes, there will be ample free parking available at this location.
20. How will I know when the Club opens?
After joining, you will be kept up to date via email with construction progression and club opening updates.