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Join now and save up to 60% off enrolment on the Ultimate and Performance Memberships. Hurry! Don’t miss out!

Frequently Asked Questions

See if any of these frequently asked questions give you the answer you’re looking for.

Your first (and fastest) option is to visit the Member Portal. Once logged in go to: My Account > Profile > *scroll down* > Manage Subscription

 

Your second option (and still very fast) is to call your local Club. Our Associates are able and ready to help with anything you need!

Group Fitness class schedules are available on our gym pages. Information on all of our gym locations is easily accessible on our Find a Gym page. Enter your city or postal code to get started. Looking for Group Fitness Class schedules on the go? Download our GoodLife Fitness App today, available on the Apple Store and Google Play, for up to the moment information about Group Fitness Classes.

Group Fitness Classes on the regular Group Fitness schedule are included in all memberships purchased prior to December 14, 2020, as well as the majority of membership options available after this date.

 

For more information, please speak with an Associate at your local GoodLife Club.

To find out more about our Corporate Gym Memberships click GoodLife at Work. If you are eligible for a Corporate Membership through your place of employment, when you register for the Membership, you will need to indicate that you are a current GoodLife Member. If you indicate this on your registration, your Membership will be canceled for you. To confirm that your company already has a partnership with GoodLife, please click Corporate Wellness.

Visit our Upcoming Locations page for the most recent list of upcoming gyms near you.

Can’t find what you’re looking for? Let us know if you’re a Guest or a Member and we’ll help answer your question.

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Call us

Available weekdays between 9am and 5pm EST

+1 (800) 387-2524

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members@goodlifefitness.com

Call us

Available weekdays between 9am and 5pm EST

+1 (800) 387-2524

Email us

A member of our team will get back to you shortly.

members@goodlifefitness.com

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What is your question or feedback about?

Let us know what your question or feedback relates to and we’ll make sure it gets to the right place. Please select from the options below to get started.

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Do you want us to get back to you?

Please use the following link to access the Member Receipts Request site :

Please enter your information
What does the issue relate to?
What does the issue relate to?

Please provide the Equipment ID and describe the nature of the equipment issue. Please provide specific details about the location and nature of the maintenance issue. Please provide specific details about the studio and nature of the maintenance issue.

5000 characters left
Do you want us to get back to you?
Please enter your information
Are you a not-for-profit organization?

Before continuing, please ensure that your entries are accurate.

Thank you!

Our team received your message and we’ll get back to you shortly.

Sorry, we ran in to a problem submitting your information.

Please try again.

Please get in touch with us.

Live chat

Available weekdays between 9am and 5pm EST

Call us

Available weekdays between 9am and 5pm EST

+1 (800) 387-2524

Email us

A member of our team will get back to you shortly.

members@goodlifefitness.com

MORE WAYS TO CONTACT US

TALK TO OUR TEAM

+1 (800) 387-2524

Monday to Friday 9 a.m. to 5 p.m. (EST)

FIND CONTACT INFORMATION

FOR A CLUB

Land Acknowledgement

GoodLife Fitness was founded on the traditional lands of the Anishinaabek (Ah-nish-in-a-bek), Haudenosaunee (Ho-den-no-show-nee), Lūnaapéewak (Len-ahpay- wuk) and Attawandaron (Add-a-won-da-run) Peoples, on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with One Spoon Covenant Wampum. This land, and the land on which all GoodLife Fitness Clubs operate, continues to be home to diverse Indigenous Peoples (First Nations, Inuit and Métis) whom we recognize as contemporary stewards of the land and vital contributors of our society.