GoodLife Fitness Member Site
When you log in to the GoodLife Fitness Member Site, we collect your email address, membership ID, browser type, IP address, computer type, type of mobile device (if used), computer operating system, the site from which you navigated to the member portal, the time and date you logged in, whether you are a repeat visitor to the Member Site and the pages that you view.
Digital Markers (including cookies)
A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the Web site. Examples of digital markers are “cookies” or HTML5 Web storage. Some examples of what digital markers do are as follows:
- they allow a Web site to recognize a previous visit each time the visitor accesses the site;
- they track what information is viewed on a site which helps Web site administrators ensure visitors find what they are looking for.
GoodLife Fitness uses sessional and persistent digital markers on some portions of its Web site. This allows us to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you based on your activities on our Website and others’ websites. During your on-line visit, your browser exchanges data with GoodLife Fitness’ Web server. The digital markers used do not allow GoodLife Fitness to identify individuals. You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with GoodLife Fitness’ Web site.
Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used for the purpose of web analytics to remember your online interactions with GoodLife Fitness’ Web site.
GoodLife Fitness may also use third-party Web analytics services on our websites, such as those of Adobe (formerly Omniture) and Google Analytics. These service providers help us analyze how users use our websites. These providers may collect various data points associated with your visits to our websites, including your IP address, and they may place cookies to help with the analysis. To learn more about Adobe Analytics and how to opt-out, click here. To learn more about Google Analytics and how to opt-out, click here.
Display and Remarketing
GoodLife Fitness’ Web site also uses the Double Click by Google remarketing service to advertise on third party websites (including Google) to previous visitors to our Web site and to other visitors who may have similar preferences. This could be in the form of an advertisement on the Google search results page or on sites across the internet.
Third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to GoodLife Fitness’ Web site.
You may opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. https://www.google.com/settings/ads/onweb/
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GoodLife Fitness Mobile App
If you use our mobile websites or applications, we may collect location data obtained from your mobile device. If you use our websites, we may collect location data obtained from your IP address. We use this location data to find our nearest club to you, provide club amenities, club hours, and Group Fitness classes at our clubs near you and driving directions to our clubs. If you would prefer not to provide us with your device’s location information, you can control what location information is shared in the settings menu of your device.
We will only retain your personal information as long as is necessary for the fulfillment of the purposes for which it was collected or as required by law. Personal information is securely stored until such time as it is no longer required, after which it is anonymized or destroyed.
GoodLife Fitness strives to maintain the accuracy and completeness of your personal information. You may ask us to delete or correct information contained in your file. Any such requests must be made in writing to our Chief Privacy Officer, at the address below.
Your personal information is secure within GoodLife Fitness. We have comprehensive security controls to protect against unauthorized access, use, alteration, duplication, destruction or disclosure. We protect your personal information by using safeguards that are appropriate to the sensitivity of the information. Each of our employees is responsible for maintaining the confidentiality and security of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information. Where necessary, our employees are required to sign agreements to keep your personal information confidential.
In order to fulfill requests for access to information in your file or to answer any questions or address any concerns individuals may have about privacy, GoodLife Fitness has designated a Chief Privacy Officer. In addition to answering inquiries, the Chief Privacy Officer is also responsible for ensuring that the Policy requirements and related procedures are being met.
All inquiries or complaints regarding privacy should be directed in writing to the Chief Privacy Officer by mail, FAX or e-mail at the addresses below. All inquiries will be responded to within thirty (30) days from the date on which our Chief Privacy Officer has received the inquiry. GoodLife Fitness can refuse access to a file in certain circumstances. For your convenience, you may print our personal information request form by clicking on the link below.