Updates to the booking process!
Effective Thursday, March 4, we are moving to a 72-hour (3-day) booking system. This means that a workout or class will be available to book 72 hours in advance of its start time.
For example, if the current day/time is Monday, March 8, at 5:00 a.m. then workout and class bookings are available up to and including Thursday, March 11, at 5:00 a.m.
Currently, our Clubs are operating with a variety of Club access models designed to meet local health public restrictions and the needs of our Members in various provinces, regions and cities across the country. Many Clubs require Members to book their workouts in advance, while others have incorporated open workout times and only require advanced booking for Group Fitness classes. Some locations have a mixture of open workouts and booking blocks throughout the day.
Each of our Clubs are unique, and this tailored approach to Club access allows for us to operate responsibly while continuing to provide an expanded and exceptional experience for each of our Members.
To find out which booking options are available at your Club, please visit your Club page.
Our ultimate goal is to move ore Clubs from booking block models to the open workout model in the near future. However, booking workouts and classes through the GoodLife app and website continues to be the best option in regions where government capacity restrictions are in place, or where public health mandates require pre-booked appointments.
Important: Any Members found to be abusing the booking system will receive an automatic 14-day Membership suspension for first offense and will not be able to use the Clubs during that time. While we recognize this is a very small group of Members, we are actively monitoring our booking systems, and to ensure fairness for our Members, we cannot tolerate this behavior.