TITLE GOES HERE
- HEALTH AND SAFETY
- CLEANLINESS
- SERVICE AND EXPERIENCE
- RESPECT, CARING, AND BELONGING
- CLUB & MASK STATUS
Health and Safety
Our primary focus is the health and safety of our Associates, Members, and the communities we serve. We are committed to ensuring that you have a safe place to comfortably and confidently pursue your fitness goals. Our Occupational Health and Safety, Club Inspection and Critical Response Programs ensure we deliver the highest standards of health and safety across all of our spaces and places.
What this means in our Clubs:
- We put your health and safety first when making policy decisions;
- Equipment and facilities are checked regularly, and repairs or replacements are made as quickly as possible;
- All of our Clubs are equipped with automated external defibrillators (AEDs) for use in emergency situations, and CPR-A + AED training is required for Associates;
- Associates are required to self-assess for the absence of illness prior to entering the workplace.
How you can do your part:
- Take the personal health and safety measures that help you feel comfortable in our Clubs;
- Stay home if you are feeling unwell;
- Wipe down equipment before and after each use;
- Report any issues with equipment to our Associates;
- Respect the privacy and safety of others by following the Photo, Video and Mobile Device policy;
- To avoid tripping hazards, keep your bags in a locker and off the workout or studio floors;
- Use a spotter when working out with free weights; especially heavy weights.
Cleanliness
We are committed to providing you with a clean facility to enjoy. All GoodLife Clubs operate with a focus on consistent cleaning; Associates disinfect equipment and high-touch areas frequently throughout the day. GoodLife has invested in industry-leading cleaning products, thorough training, and diligent monitoring to ensure all equipment and areas of the Club meet our high standards for cleanliness.
What this means in our Clubs:
- You'll enjoy a clean, sanitary facility so you can focus on what matters most - your workout and time spent with your fitness community.
How you can do your part:
- Wipe down equipment before and after each use;
- Wear appropriate exercise clothing and footwear - during the Winter season, we ask that you remove all outdoor footwear when you enter the Club;
- Return all weight and equipment to their proper place when you've finished using them.
Service and Experience
Every Member matters at GoodLife, and we are committed to meeting you wherever you are at in your fitness journey. As we strive to create the best combined live and digital fitness experience, GoodLife Members have access to flexible options like Remote Personal Training and an ever-growing library of digital fitness content through the GoodLife Fitness app. As we develop new ways for you to access fitness wherever you are, we continue to provide a positive and consistent in-Club experience with a wide range of services, amenities, and equipment.
What this means for our Members:
- Our knowledgeable and welcoming team of Associates will ensure that you have the best possible experience in our Clubs;
- Our Home Office team will continue to seek out new services and equipment that help you get the most out of your workouts;
- There are always options for achieving your health and fitness goals in-Club or from the comfort of your home;
- If you have any trouble navigating our online options, our Associates will be happy to assist you.
How you can do your part:
- Download the GoodLife Fitness app and mix up your in-Club routine with one of our guided workouts, or supplement your in-person workouts with exceptional at-home content;
- If you have any questions - about our offerings, your Membership or where to get started - ask one of our Associates;
- Stay up-to-date on our latest offerings by joining our GoodLife Fitness email list.
Respect, Caring, and Belonging
At GoodLife, we are dedicated to creating an inclusive space for all, and an environment where everyone feels safe and welcome.
We expect everyone who engages with GoodLife Fitness, in any of our spaces - live or digital - to behave in a caring and respectful manner. Any form of bullying, discrimination, harassment, intimidation, illegal behaviours or interactions, violence, or any behaviour that creates an unsafe or hostile environment, is not tolerated.
What this means in our Clubs:
- GoodLife is a no-judgment and safe environment - we are committed to providing a comfortable, supportive, and welcoming environment for everyone;
- Our Associates are guided by our commitment to demonstrate caring in all situations;
- Members exhibiting harmful or illegal behaviour in our Clubs will be subject to disciplinary action, including up to a lifetime ban from all GoodLife locations;
- Members exhibiting harmful behaviour on our social media channels may have their comments deleted, be blocked from engaging with our channels and may be subject to the same disciplinary action as someone in our physical locations.
How you can do your part:
- Follow all GoodLife policies, and ensure you are not taking part in illegal or harmful behaviours;
- Be polite and courteous in all interactions with others - differences of opinions are permitted; however, respect is mandatory;
- Observe and be respectful of the personal space and experience of others;
- Be mindful of Club hours and ensure you have enough time to leave the Club at or before the closing time;
- If you see another Member exhibiting harmful, illegal, or disrespectful behaviour, please notify a GoodLife Associate.
Note: Please ensure your email is up to date to receive important updates about your Club.
Club & Mask Status
Search for a club for more details on schedules and amenities available near you.
Frequently Asked Questions - Club and Mask Status
See if any of these frequently asked questions have the answer you're looking for
We have returned to our usual Member freeze policy. We have expanded our self-serve portal to empower Members to manage the options available to them.
Please Note: If you are in a region where Clubs are closed due to government restrictions, automatic freezes will continue until Clubs in your region reopen.
All of our Clubs are operating with open workouts and booking is not required for the General Workout Floor. For Group Fitness classes, we continue to require advance booking through the GoodLife App and Member Site. Booking for Group Fitness classes is available up to 72 hours in advance of the class start time.
Members who do not show up for their class booking more than twice in a two-week period will be unable to book for 7 days. Our required notice time for cancelling a booking has been set at 5 hours to help Members on the waitlist take advantage of an opening.
Using the GoodLife App or Member Portal, you will see available or waitlisted classes in the schedule. If you select a class that is full, you will be added to the waitlist and will be shown your position in the queue.
When you are moved from waitlist to booked, you will receive a confirmation email or mobile notification if you have them enabled. You can also view your position on the waitlist by visiting ‘My Booked Workouts’ in the GoodLife App or Member Site.
Mask Status
Select a province below to view the current status of a club near you.
For frequently asked questions surrounding these changes click here.
When a club is at level green, masking is a personal choice.
When a club is at level yellow, masks must be worn upon entry, exit, in change rooms and moving between workout stations. Masks can be removed at your workout station and must be worn when you leave your workout station.
When a club is at level red, masks must be worn at all times, in all areas of the club. Please reduce your intensity level accordingly.*
* Where Clubs are at Level Red, individual accommodations may be considered for those who are unable to wear a mask due to a disability recognized by the Human Rights code. These evidence-based** accommodations will be dealt with on an individual basis.
** Reasonable documentation to support an accommodation request will be required.
- Airdrie Towerlane Centre - OPEN
- Calgary Beacon Hill - OPEN
- Calgary Canyon Meadows - OPEN
- Calgary Country Village and Harvest Hills - OPEN
- Calgary Deerfoot City - OPEN
- Calgary McKenzie Towne Centre - OPEN
- Calgary Mount Royal Village - OPEN
- Calgary Northland Village - OPEN
- Calgary Richmond Square - OPEN
- Calgary Shepard on 48th Street - OPEN
- Calgary Stephen Avenue - OPEN
- Calgary Sunridge - OPEN
- Calgary Westwinds and Castleridge - OPEN
- Cochrane Points West - OPEN
- Edmonton Brewery District - OPEN
- Edmonton Clareview Town Centre - OPEN
- Edmonton Mill Woods Town Centre - OPEN
- Edmonton Rabbit Hill Road and 23 Ave - OPEN
- Edmonton Southpark Centre - OPEN
- Edmonton Tamarack and Maple - OPEN
- Edmonton West Granville - OPEN
- Fort Saskatchewan Southpointe Centre - OPEN
- Medicine Hat Carry and Dunmore - OPEN
- Okotoks Southbank Centre - OPEN
- Red Deer Parkland Mall - OPEN
- Sherwood Park Mall - OPEN
- St Albert Inglewood Village - OPEN
- Abbotsford South Fraser - OPEN
- Burnaby Metrotown - OPEN
- Burnaby Northgate - OPEN
- Fort St. John and 93rd Ave. - OPEN
- Kelowna Capri Centre - OPEN
- Mission The Junction - OPEN
- Prince George River Point Landing - OPEN
- Surrey Newton Commerce Centre - OPEN
- Vancouver Hemlock and 8th - OPEN
- Victoria Bay Centre - OPEN
- Brandon Shoppers Mall - OPEN
- Winnipeg Garden City Shopping Centre - OPEN
- Winnipeg Grant Park Shopping Centre - OPEN
- Winnipeg Kenaston - OPEN
- Winnipeg Portage and Banting - OPEN
- Winnipeg Regent and Lagimodiere - OPEN
- Winnipeg St James and Sargent - OPEN
- Winnipeg 330 Main - OPEN
- Dieppe Blvd and Aquatique St - OPEN
- Fredericton Brookside Mall - OPEN
- Fredericton Uptown Centre - OPEN
- Moncton Junction Village - OPEN
- Moncton Mapleton Centre - OPEN
- Quispamsis Village Place - OPEN
- Saint John McAllister - OPEN
- Mount Pearl Richard Nolan and Merchant Drive - OPEN
- St John's Atlantic Place - OPEN
- St John's Blackmarsh and Columbus - OPEN
- St John's The Village Shopping Centre - OPEN
- St John's Torbay Road - OPEN
- Antigonish College and Creighton - OPEN
- Bedford Hemlock Square - OPEN
- Dartmouth Burnside and Commodore - OPEN
- Dartmouth Penhorn Plaza - OPEN
- Halifax Barrington Place - OPEN
- Halifax Joseph Howe - OPEN
- Halifax Park Lane - TEMPORARILY CLOSED
- New Glasgow Aberdeen Shopping Centre - OPEN
- Sackville Downsview Plaza - OPEN
- Tantallon Westwood - OPEN
- Truro Queen and Elm - OPEN
- Ajax Harwood Plaza - OPEN
- Ajax Rossland and Salem - OPEN
- Ajax Taunton and Westney - OPEN
- Alliston Market Village - OPEN
- Ancaster Wilson and McClure - OPEN
- Aurora Centre - OPEN
- Barrhaven Chapman Mills Marketplace - OPEN
- Barrhaven Strandherd Crossing - OPEN
- Barrie Commerce Park - OPEN
- Belleville Quinte Mall - OPEN
- Bradford Holland and Sideroad 10 - OPEN
- Brampton Bramalea City Centre - OPEN
- Brampton Gateway - OPEN
- Brampton Kingspoint Plaza - OPEN
- Brampton Mayfield and Bramalea - OPEN
- Brampton McLaughlin Corners West - OPEN
- Brampton Woodhill - OPEN
- Burlington Appleby Crossing - OPEN
- Burlington Centre - OPEN
- Cambridge Hespeler and Eagle - OPEN
- Etobicoke Bloor Islington Place - OPEN
- Etobicoke East Mall and Burnhamthorpe - OPEN
- Etobicoke West Metro Centre - OPEN
- Georgetown Guelph and Mountainview - OPEN
- Georgetown Sinclair and Guelph - OPEN
- Grimsby Industrial and South Service - OPEN
- Guelph Eramosa and Stevenson - OPEN
- Guelph Pergola Commons - OPEN
- Hamilton Jackson Square - OPEN
- Hamilton Lime Ridge - OPEN
- Hamilton Queenston Place - OPEN
- Hamilton Stone Church and Upper Ottawa - OPEN
- Hamilton Upper James and Rymal - OPEN
- Kanata Hazeldean Mall - OPEN
- Kingston Barrack and Wellington - OPEN
- Kitchener Fairway Plaza - OPEN
- Kitchener Williamsburg - OPEN
- London King and Wellington - OPEN
- London Masonville - OPEN
- London Oxford and Adelaide - OPEN
- London Sherwood Forest Mall - OPEN
- London Southdale and Wellington - OPEN
- London Talbot Village - OPEN
- Markham Birchmount and Enterprise - OPEN
- Markham Bullock and McCowan - OPEN
- Markham Markville Mall - OPEN
- Markham Yonge and Kirk - OPEN
- Milton Main Street and Thompson - OPEN
- Milton Steeles and Thompson - OPEN
- Mississauga Glen Erin and Eglinton - OPEN
- Mississauga Heartland Town Centre - OPEN
- Mississauga Meadowvale Town Centre - OPEN
- Mississauga South Common Centre - OPEN
- Mississauga Square One - OPEN
- Newmarket York Town Square - OPEN
- North Bay Downtown - OPEN
- North York Don Mills and Eglinton - OPEN
- North York Dufferin and Finch - OPEN
- North York Madison Centre -
OPEN
- North York Sheppard and Consumers - OPEN
- North York Victoria Terrace - OPEN
- North York Weston and 401 - OPEN
- North York Yonge and Finch - OPEN
- North York York Mills Centre - OPEN
- Oakville Place - OPEN
- Oakville South Oakville Centre - OPEN
- Oakville Trafalgar Ridge Plaza - OPEN
- Orangeville Square - OPEN
- Orleans Tenth Line and Charlemagne - OPEN
- Oshawa Centre Mall - OPEN
- Ottawa Baseline and Woodroffe - OPEN
- Ottawa Herongate Square - OPEN
- Ottawa Hunt Club (Nepean) - OPEN
- Ottawa Lansdowne Stadium - OPEN
- Ottawa Place D'Orleans - OPEN
- Ottawa Queen and Bank - OPEN
- Ottawa Queensview - OPEN
- Ottawa Rideau Centre - OPEN
- Ottawa St Laurent Centre - OPEN
- Owen Sound Heritage Place - OPEN
- Peterborough Portage Place - OPEN
- Peterborough Voyageur Place - OPEN
- Pickering Liverpool and Kingston - OPEN
- Pickering Ridge - OPEN
- Richmond Hill Bayview and Hwy Seven - OPEN
- Richmond Hill Hillcrest Mall - OPEN
- Sarnia Oak Acres - OPEN
- Sault Ste Marie Great Northern and Second Line -OPEN
- Scarborough Cedarbrae Mall - OPEN
- Scarborough Kennedy and Lawrence - OPEN
- Scarborough Kingston and Eglinton- OPEN
- Scarborough Select and Markham - OPEN
- Scarborough Town Centre - OPEN
- St Catharines Bunting and Carlton - OPEN
- Stittsville Corners - OPEN
- Stouffville Main and Mostar - OPEN
- Strathroy Metcalfe and Zimmerman - OPEN
- Sudbury LaSalle and Gary - OPEN
- Sudbury Southridge Mall - OPEN
- Tecumseh Manning and Tecumseh - OPEN
- Timmins Waterloo and Algonquin - OPEN
- Toronto 137 Yonge Street - OPEN
- Toronto Bell Trinity Centre - OPEN
- Toronto Bloor and Bay - OPEN
- Toronto Bloor and Park - OPEN
- Toronto Coxwell and Gerrard - OPEN
- Toronto Danforth and Pape - OPEN
- Toronto Dunfield and Eglinton - OPEN
- Toronto King Liberty - OPEN
- Toronto Manulife Centre - OPEN
- Toronto Mount Pleasant and Davisville - OPEN
- Toronto Pearson - OPEN
- Toronto Richmond and Bathurst - OPEN
- Toronto Richmond and John - OPEN
- Toronto Union Station - OPEN
- Toronto Yonge and St Clair - OPEN
- Toronto Yonge Eglinton Centre - OPEN
- Charlottetown Belvedere Plaza - OPEN
- Prince Albert South Hill Mall - OPEN
- Regina Albert and 25 Ave - OPEN
- Regina Victoria Square - OPEN
- Saskatoon Preston Crossing - OPEN
- Saskatoon The Centre - OPEN