THE GOODLIFE STANDARD

As we work hard preparing our Clubs to reopen their doors, we are proud to share ‘The GoodLife Standard.’ This new standard will help guide the reopening of our Clubs across the country and will ensure the safety and health of our Members and Associates going forward.

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While our criteria for cleanliness have always been high, the COVID-19 pandemic requires us to take this to an even higher standard – The GoodLife Standard. We have engaged in meaningful conversations with many government stakeholders to ensure that the approach we are taking is aligned with recommendations provided by their public health experts. Additionally, our dedicated team has been hard at work consulting experts in infection prevention, and cleaning and sanitization, to create a reopening plan that is caring, informed, comprehensive and consistent.

Although our new health and safety standards will be updated regularly, it is important to recognize that public health information and provincial orders can change quickly. We will do everything we can to update our standards and website as quickly as possible in response to these changes.

We’re in this together, and we need to work together to keep everyone healthy and safe. By taking care of those around us, we are also taking care of our community, and ultimately our country. We look forward to welcoming you back.

FREQUENTLY ASKED QUESTIONS
What is GoodLife doing to mitigate the risk of COVID-19 transmission in its Clubs when it reopens?
GoodLife has embarked on an unprecedented effort to ensure our Clubs are as safe as possible for all our Members and Associates. Reopening GoodLife's Clubs is a complex undertaking that must be handled with the utmost care. As such, we have consulted a variety of experts in infection prevention and control and sanitization to ensure the reopening of every Club aligns with or exceeds the recommendations and standards put forth by all levels of government. Our plan is focused on three main areas: ensuring physical distancing, reducing capacity levels in our Clubs, and enhanced cleaning and sanitization practices.

We have brought all three of these important considerations together to create The GoodLife Standard, which will guide the reopening of our Clubs across the country to ensure the health and safety of all our Members and Associates.

Our new health and safety standards will be updated regularly. It is important to recognize that public health information and provincial orders can change quickly. We will be doing everything we can to update our Standards and website as quickly as possible in response to these changes.

We're in this together, and we need to work together to keep everyone healthy and safe. By taking care of those around us, we are also taking care of our community, and ultimately our country. We look forward to welcoming you back.
I am uncertain about all of these changes and the impact they will have on my gym experience. Will you be lessening any of these measures soon?
We are dealing with unprecedented circumstances and are doing everything we can to ensure GoodLife Clubs are as safe as possible, while we continue to provide an exceptional fitness experience for our Members. These changes are temporary and we do hope we will be able to resume our regular operations soon; however, we will only do so once it is safe, following the guidelines and recommendations from local government and public health officials.
With some amenities closed or restricted, will you be reducing Membership fees?
We are not reducing Membership fees, but we will not be charging for any amenity add-ons at this time. All limitations to our amenities and services are required to ensure we are offering a safe Club environment and complying with government regulations.

In order to add value for our Members while some options are unavailable, we have been working hard behind the scenes to provide more online options to support you as you work on your health and fitness goals from outside our Clubs. This includes continuing to offer live, online workout and mental wellness classes every week, as well as daily workouts and content on our social media channels.

If you are not comfortable paying Membership fees while amenities and services are reduced, we are offering Membership freezes for free. Please contact our Member Experience team if you would like to learn more.
Despite all the safety measures you have put in place, I still don’t feel ready to come into my Club when it opens. What are my options?
People join GoodLife because they want to be and feel healthy, happy and strong – physically and mentally. In pursuit of the good life, they often find a sense of community that keeps them coming back and a convenience that is second to none in Canada.

Even with our robust investments in safety, we recognize that these are unique and challenging times and that everyone’s personal situations are different. You trust us with your health and fitness goals and, if you aren’t ready to come back to our Clubs just yet, we understand. That is why we are offering a no-fee temporary Membership freeze up to October 15, to any Member who requests it.

We highly recommend trying out this new Club experience before you freeze your Membership. We think you’ll be pleasantly surprised! But if you’re just not ready, that’s ok too.

To activate a no-fee freeze, visit our Member Portal.
Are these changes to your protocols permanent?

We are dealing with unprecedented circumstances and are doing everything we can to ensure GoodLife Clubs remain as safe as possible while we continue to provide an exceptional fitness experience for our Members. These limitations to our amenities and services are required to ensure we are offering the safest Club environment possible and complying with government regulations.

We will continue to monitor the system and your feedback and update our procedures where needed; however, we will only do so once it is safe, following the guidelines and recommendations from local government and public health officials.

Why do I have to book my workout?
With online booking, we're finding a balance between providing the safest Club environment possible AND an exceptional experience for our Members. A preset capacity for each Club helps facilitate physical distancing while also guaranteeing your workout time.

To create our booking system, we closely reviewed past check-in volumes, Club square footage and provincial government regulations. We have put a significant amount of time, research and consideration into this system, and we are confident that it will help us provide the safest Club environment possible as well as give as many people as possible the chance to achieve their health and fitness goals. As we reopen, we'll continue to monitor the system and your feedback and update our procedures where needed.
Why are some Group Fitness classes available while others remain off the schedule?
Group Fitness class offerings have been modified to make sure we are running classes that can achieve our desired level of safety, while still giving our Members the great experience they have come to expect.

The programs on our initial Group Fitness schedules will allow us to promote physical distancing and take into account the exertion level of participants in order to reduce exposure to Members and Instructors in the studio. Programs were selected after a careful review of fitness industry practices given the current circumstances.

Other programs will be considered as we progress towards normal operations.
How will GoodLife determine when it is safe to re-open any closed amenities/service?
We are closely monitoring all provincial and federal health guidelines to ensure our Clubs are safe for all our Members and Associates. We will only reopen closed amenities/services when it is safe to do so based on these guidelines and following the recommendations of local public health officials.
If masks are mandated except while exercising, when does a Member need to wear their mask inside the Club?
Members are asked to wear a mask as much as possible inside the Club and maintain a 2-metre distance from others
  • We do not expect Members to wear their masks while actively engaging in exercise, including Personal Training Sessions and Group Fitness Classes.
  • We ask that Members wear a mask when going in and out of the Club, to and from the changeroom, while in the changeroom/washroom area, while taking a tour, waiting for a class etc.
We also recommend that Members carry their mask with them at all times
Showers
· We highly recommend that you continue to shower at home. Showers will only be available to Phase 2 Clubs.

· Towel service will remain closed in all Clubs until further notice.
Water Fountains
Members are encouraged to bring a pre-filled water bottle for their workout. Water fountains will be equipped with bottle fillers, but Members are not permitted to drink directly from the water fountains.
Foam Rollers, Bands and Mats
Foam rollers, bands and mats are available to Members at this time. These items must be cleaned before and after each use. Members are encouraged to bring their own small equipment, where possible, to decrease the number of items being handled in the Club.
Fans
Floor fans and mounted fans will remain OFF at this time to prevent any unnecessary air movement. Ceiling fans will remain ON to provide air flow necessary for proper ventilation
Lockers
If allowed by provincial guidelines, lockers will be available. In order to ensure physical distancing and cleanliness, locker capacity has been reduced, with select lockers secured so they cannot be used. Used lockers will be cleaned after each use to ensure it is safe for the next Member. Members will be asked to leave their locker open at the end of their workout. If the locker is closed, it is clean and is safe to be used by the next Member. This may vary between provinces based on provincial regulations.
Hairdryers and Curling Irons
Hairdryers and curling irons are not available. Due to health and safety concerns, Members are not permitted to bring their own.
Front Desk
Only one Associate will be behind the Front Desk at a time and is only able to assist one Member at a time while other Members wait in the designated areas.* We ask for your patience as our Associates try to assist with any questions you may have as promptly and safely as they can.

In some Clubs, where space allows for safe physical distancing while assisting Members, up to two associates may be allowed behind the front desk at the same time.
I have prepaid for my membership in full, how do I receive an extension for my membership?
All paid in full memberships will have the number of the days your club was closed added to the expiry date of your membership. This will happen automatically when your club reopens.
CLUB REOPENING

Given the regionalized response to COVID-19 in Canada, we plan to reopen our Clubs on a province-by-province basis.

The official reopening dates will be informed by a number of factors, including:

  • The stage each region is at with their recovery
  • Information and guidelines released by public health authorities
  • The full implementation of The GoodLife Standard

GoodLife is closely monitoring all federal and provincial guidelines, and we are committed to meeting, or exceeding, them. We will only reopen when we are comfortable that it is safe to do so. This means not only having the green light from provincial governments and public health officials but, also being confident that our standards are in place so that Members and Associates feel safe coming back to our Clubs.

Please ensure your email is up to date to receive information about your Club reopening.



Club Access And Amenities

While our Clubs are currently in one of two phases of the reopening protocol, we are now set to move out of our reopening phases and introduce our new Club access models. These new models encompass the various ways we will allow Members to access our Clubs for their workouts moving forward. Each of our Clubs are unique, so there will be a tailored approach to the access model selected for each Club. Please also see the list of FAQ’s below.

For the Clubs that will experience Club access changes on October 6, 2020, other exciting changes could include:

  • Times throughout the day where there are open workouts. During these times you will not be required to book your workout in advance and you will not be restricted to a 60-minute workout
  • Note: At busier Clubs there will still be bookable prime time slots when you will still be required to book your workout in order to guarantee your spot. Club schedules will begin to reflect the changes applicable October 6th on the 29th of September
  • Adjusted hours​ of operations to better suit our Member’s schedules (some Clubs will open at 5 a.m.)
  • Added amenities available in each club
  • Changes to Group Fitness class schedules (shifting the starting times of some classes to better align with Member check-ins, starting all classes at the time that they are scheduled to begin and adding new programming where possible)

While some things are changing, we are also maintaining a number of our current practices to ensure safety in our Clubs, including:

  • Safe Club capacity and physical distancing best practices, however, if there is capacity in the Club, Members can now walk-in at any time
  • If the general workout area in your Club is at capacity when you arrive, you will be required to line up in the designated waiting area until a spot becomes available
  • In order to maintain a safe class capacity and make time for clean-up and set-up, bookings are still required for live and virtual Group Fitness classes, as well as inthe For Women Group Fitness Studio and Virtual Cycling Studio
  • If you booked into any of the fitness studios and would like to transition to the general workout area, you must first check with an Associate at the front desk toensure that there is adequate space
  • If possible, we are still encouraging Members to use lower traffic check-in times (low traffic time slots typically include weekdays during the mid-afternoon or late evening and weekend afternoons)”
Search for a club for more details on schedules and amenities available near you.
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Frequently Asked Questions

See if any of these frequently asked questions have the answer you're looking for
Why is GoodLife introducing these changes?
We feel confident that the measures that we have put in place through The GoodLife Standard are being consistently executed across our Clubs and are working well. At this time, we feel that we can continue to adapt and change in order to provide a positive and expanded experience, which includes continuously increasing value for our Members, while also providing as safe an environment as possible. Having the option to select the model that best fits each Club gives the flexibility that we need to keep Members happy and to bring more Members back.
Why are online bookings only required at some points throughout the day?
Effective October 6, some Clubs will require online bookings for workouts, but only during prime times throughout the day. All other workout times are open and do not require bookings. We want to be able to guarantee spots during prime times to avoid long line-ups. Prime time booking spots are limited to 60 minutes. For open workouts, we recommend a maximum of 90 minutes to ensure we can continue to serve other Members. Our capacity restrictions will remain the same for the time being. Reducing the number of booking blocks will allow Members to gradually flow in and out of the Club, reducing the groups of Members moving at the same time, or those moving at the end of a workout block to specific areas in the Club to finish a workout. During prime times, we will still take walk-ins, provided capacity allows for it. The website will have each Club’s specific weekday and weekend schedule.
Will Club Access Models change in the future?
We will continue to monitor each Club’s assigned Club Access Model and make changes as needed.
What amenities are available at my club?
We are constantly monitoring the opportunities to add new amenities. Please find your club to see which amenities are currently available
When are the changes effective?
The changes are effective Tuesday, October 6. You will notice updated booking blocks on the website and the mobile app starting Tuesday, September 29, for bookings on October 6 and moving forward from there.
Do I still need to book workouts and classes?
Each club will have a slightly different schedule for workouts and group fitness classes. On September 29th we recommend you check your club’s schedule by logging into our member website, and selecting ‘Book’ on the left-hand navigation. Clubs that will no longer have bookings are listed below.

AB - Calgary Country Village and Harvest Hill
AB - Calgary Westwinds and Castleridge
AB - Medicine Hat Carry and Dunmore
AB - Okotoks Southbank Centre
AB - Red Deer Parkland Mall
BC - Fort St John and 93rd Ave
BC - Kelowna Capri Centre
BC - Surrey Newton Commerce Centre
BC - Vancouver Hemlock and 8th
BC - Victoria Bay Centre
MB - Brandon Shoppers Mall
MB - Winnipeg Kenaston
MB - Winnipeg Portage and Banting
MB - Winnipeg St James and Sargent
NB - Dieppe Blvd and Aquatique St
NB - Fredericton Brookside Mall
NB - Fredericton Uptown Centre
NB - Moncton Junction Village
NB - Moncton Mapleton Centre
NB - Quispamsis Village Place
NB - Saint John McAllister Place
NL - Mount Pearl Richard Nolan and Merchant D
NL - St John's Blackmarsh and Columbus
NL - St John's The Village Shopping Centre
NL - St John's Torbay Road
NL - St. John's Atlantic Place
NS - Bedford Hemlock Square
NS - Dartmouth Burnside and Commodore
NS - Dartmouth Penhorn Plaza
NS - Halifax Barrington Place
NS - Halifax Clayton Park Plaza
NS - Halifax Joseph Howe
NS - Halifax Park Lane
NS - New Glasgow Aberdeen Shopping Centre
NS - Sackville Downsview Plaza
NS - Tantallon Westwood
NS - Truro Queen and Elm
ON - Barrhaven Chapman Mills Marketplace
ON - Belleville Quinte Mall
ON - Bradford Holland and Sideroad 10
ON - Etobicoke East Mall and Burnhamthorpe
ON - Georgetown Guelph and Mountainview
ON - Hamilton Jackson Square
ON - Hamilton Lime Ridge
ON - Markham Bullock and McCowan
ON - Milton Main and Thompson
ON - Mississauga Glen Erin and Eglinton
ON - Mississauga Mavis and Dundas
ON - North Bay Downtown
ON - North York Don Mills and Eglinton
ON - North York Weston and 401
ON - Oakville Oak Park and Dundas
ON - Oakville South Oakville Centre
ON - Oshawa Harmony and Taunton
ON - Ottawa Baseline and Woodroffe
ON - Ottawa Gloucester Centre
ON - Richmond Hill Bayview and Hwy Seven
ON - Sarnia Oak Acres
ON - Scarborough Town Centre
ON - Toronto Street
ON - Whitby Taunton and Brock
PEI - Charlottetown Belvedere Plaza
SK - Prince Albert South Hill Mall
SK - Regina Victoria Square
SK - Saskatoon Preston Crossing
Why and when will the showers be available?
We made the decision about showers on a Club-by-Club basis, with safety top of mind. We will reopen showers in some locations starting October 6. This decision was made based on the volume of check-ins and our ability to ensure the proper flow of Members throughout the changeroom and shower area. The clubs that will have showers starting on October 6th is below.

AB - Cochrane Points West
AB - Calgary Country Village and Harvest Hill
AB - Calgary Westwinds and Castleridge
AB - Calgary Canyon Meadows
AB - Calgary Richmond Square
AB - Okotoks Southbank Centre
AB - Calgary McKenzie Towne Centre
AB - Calgary Northland Village
AB - Calgary Shepard on 48th Street
AB - Airdrie Towerlane Centre
AB - Calgary Stephen Avenue
AB - Medicine Hat Carry and Dunmore
AB - Red Deer Parkland Mall
BC - Mission The Junction
BC - Abbotsford South Fraser
BC - Surrey Newton Commerce Centre
BC - Prince George River Point Landing
MB - Winnipeg Garden City Shopping Centre
MB - Winnipeg Regent and Lagimodiere
MB - Winnipeg Grant Park Shopping Centre
NB - Quispamsis Village Place
NB - Fredericton Uptown Centre
NB - Moncton Mapleton Centre
NB - Saint John McAllister Place
NL - Mount Pearl Richard Nolan and Merchant D
NL - St John's Torbay Road
NS - Bedford Hemlock Square
NS - Halifax Park Lane
ON - Ottawa Rideau Centre
ON - Peterborough Portage Place
ON - Scarborough Kennedy and Lawrence
ON - Ottawa Queensview
ON - Belleville Quinte Mall
ON - Kingston Barrack and Wellington
ON - Oshawa Centre Mall
ON - Ottawa Hunt Club
ON - Markham Markville Mall
ON - Kanata Hazeldean and Castlefrank
ON - Ottawa Herongate Square
ON - Ottawa Queen and Bank
ON - Kanata Eagleson Place
ON - Ajax Taunton and Westney
ON - Ottawa Place D'Orleans
ON - Ajax Harwood Plaza
ON - Toronto Coxwell and Gerrard
ON - Barrhaven Strandherd Crossing
ON - Scarborough Select and Markham
ON - Orleans Tenth Line and Charlemagne
ON - Pickering Liverpool and Kingston
ON - Ottawa St. Laurent Centre
ON - Ajax Rossland and Salem
ON - Scarborough Cedarbrae Mall
ON - Pickering Ridge
ON - Whitby Centrum
ON - Ottawa Lansdowne Park
ON - Stittsville Corners
ON - Peterborough Voyageur Place
ON - Barrhaven Chapman Mills Marketplace
ON - Etobicoke East Mall and Burnhamthorpe
ON - North York Don Mills and Eglinton
ON - North York Weston and 401
ON - Oshawa Harmony and Taunton
ON - Ottawa Baseline and Woodroffe
ON - Ottawa Gloucester Centre
ON - Whitby Taunton and Brock
ON - Georgetown Guelph and Mountainview
ON - Hamilton Lime Ridge
ON - Markham Bullock and McCowan
ON - Milton Main and Thompson
ON - Mississauga Glen Erin and Eglinton
ON - Mississauga Mavis and Dundas
ON - Oakville Oak Park and Dundas
ON - Oakville South Oakville Centre
ON - Richmond Hill Bayview and Hwy Seven
ON - Scarborough Town Centre
ON - Alliston Market Village
ON - Owen Sound Heritage Place
ON - Strathroy Metcalfe and Zimmerman
ON - London Southdale and Wellington
ON - Sarnia Oak Acres
ON - London Oxford and Adelaide
ON - Windsor Dougall and Cabana
ON - Tecumseh Manning and Tecumseh
ON - Kitchener Fairway Plaza
ON - Cambridge Hespeler and Eagle
ON - Hamilton Jackson Square
ON - Burlington Appleby Crossing
ON - North Bay Downtown
ON - Sault Ste Marie Great Northern and Secon
ON - Sudbury Southridge Mall
ON - Sudbury LaSalle and Gary
ON - Timmins Waterloo and Algonquin
ON - North York Steeles and Woodbine
ON - Barrie Commerce Park
ON - Toronto Yonge and St Clair
ON - Toronto Manulife Centre
ON Richmond Hill Hillcrest Mall
ON Mississauga South Common Centre
ON Toronto Mount Pleasant and Davisville
ON - Orangeville Square
ON - Aurora Centre
ON - North York Dufferin and Finch
ON - Toronto Bell Trinity Centre
ON - Etobicoke West Metro Centre
ON - Toronto Bloor and Park
ON - Mississauga Square One
ON - North York Yonge and Finch
ON - Newmarket York Town Square
ON - Oakville Trafalgar Ridge Plaza
ON - Toronto Dunfield and Eglinton
ON - North York Madison Centre
ON - Toronto Wellington and York
ON - Toronto Bloor and Bay
ON - Bradford Holland and Sideroad 10
ON - North York Sheppard and Consumers
ON - Stouffville Main and Mostar
PEI - Charlottetown Belvedere Plaza
Which clubs are opening earlier?
The following clubs will be opening at 5am starting October 6th:

AB - Calgary Richmond Square
AB - Calgary McKenzie Towne Centre
AB - Airdrie Towerlane Centre
AB - Medicine Hat Carry and Dunmore
AB - Red Deer Parkland Mall
BC - Prince George River Point Landing
MB - Winnipeg Garden City Shopping Centre
MB - Winnipeg Regent and Lagimodiere
MB - Winnipeg Grant Park Shopping Centre
NB - Quispamsis Village Place
NB - Fredericton Uptown Centre
NB - Moncton Mapleton Centre
NB - Saint John McAllister Place
NL - Mount Pearl Richard Nolan and Merchant D
NL - St John's Torbay Road
NS - Bedford Hemlock Square
ON - Peterborough Portage Place
ON - Peterborough Voyageur Place
ON - London Southdale and Wellington
ON - Kitchener Fairway Plaza
ON - Cambridge Hespeler and Eagle
ON - Sudbury LaSalle and Gary
ON - Timmins Waterloo and Algonquin
ON - Barrie Commerce Park
Is it safe to shower at the Club?
During our initial phase of reopening, our priority was to provide a place for our Members to workout. As we continue to evolve our Safe Clubs, showers have been slowly reintroduced to Members in many of the provinces we operate in. We continue to recommend that Members shower at home to avoid wait times, but we do have everything in place to ensure it is safe to shower at the Club, including distancing between showers and proper cleaning protocols, including electrostatic spray.

Club Reopening Dates

Note - The below dates and regions could change based on COVID-19 recovery and updates from provincial governments and public health authorities.


This icon indicates that Public Health authorities in the region have indicated that masks are now mandatory at all times in public spaces, including these gyms. We recommend low-intensity workouts when wearing a mask.


This icon indicates that Public Health authorities in the region have indicated that masks are now mandatory in public spaces, including these gyms EXCEPT while Exercising

Alberta

  • Airdrie Towerlane Centre  - Monday, June 29

  • Calgary Beacon Hill  - Monday, June 29

  • Calgary Canyon Meadows  - Monday, June 29

  • Calgary Country Village and Harvest Hills  - Monday, June 29

  • Calgary Deerfoot City  - Monday, June 29

  • Calgary McKenzie Towne Centre  - Monday, June 29

  • Calgary Mount Royal Village  - Monday, June 29

  • Calgary Northland Village  - Monday, June 29

  • Calgary Richmond Square  - Monday, June 29

  • Calgary Shepard on 48th Street  - Monday, June 29

  • Calgary Stephen Avenue   - Monday, June 29

  • Calgary Sunridge  - Monday, June 29

  • Calgary Westwinds and Castleridge  - Monday, June 29

  • Cochrane Points West  - Monday, June 29

  • Edmonton Brewery District  - Monday, June 29

  • Edmonton Clareview Town Centre  - Monday, June 29

  • Edmonton Mill Woods Town Centre  - Monday, June 29

  • Edmonton Rabbit Hill Road and 23 Ave  - Monday, June 29

  • Edmonton Southpark Centre  - Monday, June 29

  • Edmonton Tamarack and Maple  - Monday, June 29

  • Edmonton West Granville  - Monday, June 29

  • Fort Saskatchewan Southpointe Centre  - Monday, June 29

  • Medicine Hat Carry and Dunmore  - Monday, June 29

  • Okotoks Southbank Centre  - Monday, June 29

  • Red Deer Parkland Mall  - Monday, June 29

  • Sherwood Park Mall  - Monday, June 29

  • St Albert Inglewood Village  - Monday, June 29
British Columbia

  • Abbotsford Clearbrook  - Monday, June 22

  • Burnaby Metrotown  - Monday, June 22

  • Burnaby Northgate  - Monday, June 22

  • Fort St John and 93rd Ave  - Monday, June 22

  • Kelowna Capri Centre   - Monday, June 22

  • Mission The Junction  - Monday, June 22

  • Prince George River Point Landing  - Monday, June 22

  • Surrey Newton Commerce Centre  - Monday, June 22

  • Vancouver Hemlock and 8th  - Monday, June 22

  • Victoria Bay Centre  - Monday, June 22
Manitoba

  • Brandon Shoppers Mall  - Monday, June 22

  • Winnipeg Garden City Shopping Centre  - Monday, June 22

  • Winnipeg Grant Park Shopping Centre  - Monday, June 22

  • Winnipeg Kenaston  - Monday, June 22

  • Winnipeg Portage and Banting  - Monday, June 22

  • Winnipeg Regent and Lagimodiere  - Monday, June 22

  • Winnipeg St James and Sargent  - Monday, June 22
New Brunswick

  • Dieppe Blvd and Aquatique St  - Monday, June 22

  • Fredericton Brookside Mall  - Monday, June 22

  • Fredericton Uptown Centre   - Monday, June 22

  • Moncton Junction Village  - Monday, June 22

  • Moncton Mapleton Centre  - Monday, June 22

  • Quispamsis Village Place  - Monday, June 22

  • Saint John McAllister  - Monday, June 22
Newfoundland

  • Mount Pearl Richard Nolan and Merchant Drive  - Monday, June 29

  • St John's Atlantic Place  - Monday, June 29

  • St John's Blackmarsh and Columbus  - Monday, June 29

  • St John's The Village Shopping Centre  - Monday, June 29

  • St John's Torbay Road  - Monday, June 29
Nova Scotia

  • Antigonish College and Creighton  - Monday, June 29

  • Bedford Hemlock Square  - Monday, June 29

  • Dartmouth Burnside and Commodore  - Monday, June 29

  • Dartmouth Penhorn Plaza  - Monday, June 29

  • Halifax Barrington Place  - Monday, June 29

  • Halifax Clayton Park Plaza  - Monday, June 29

  • Halifax Joseph Howe   - Monday, June 29

  • Halifax Park Lane  - Monday, June 29

  • New Glasgow Aberdeen Shopping Centre  - Monday, June 29

  • Sackville Downsview Plaza  - Monday, June 29

  • Tantallon Westwood  - Monday, June 29

  • Truro Queen and Elm  - Monday, June 29

  • Kingston Barrack Street  - Monday June 22
Ontario

  • Ajax Harwood Plaza  - Monday, July 13

  • Ajax Rossland and Salem  - Monday, July 13

  • Ajax Taunton and Westney  - Monday, July 13

  • Alliston Market Village  - Monday, June 29

  • Ancaster Wilson and McClure  - Monday, July 13

  • Aurora Centre  - Monday, July 13

  • Barrhaven Chapman Mills Marketplace  - Monday, June 29

  • Barrhaven Strandherd Crossing  - Monday, June 29

  • Barrie Commerce Park  - Monday, June 29

  • Belleville Quinte Mall  - Monday, June 29

  • Bradford Holland and Sideroad 10  - Monday, June 29

  • Brampton Bramalea City Centre  - Monday, July 13

  • Brampton Gateway  - Monday, July 13

  • Brampton Kingspoint Plaza  - Monday, July 13

  • Brampton Mayfield and Bramalea  - Monday, July 13

  • Brampton McLaughlin Corners West  - Monday, July 13

  • Brampton Woodhill  - Monday, July 13

  • Burlington Appleby Crossing  - Monday, July 13

  • Burlington Centre  - Monday, July 13

  • Cambridge Hespeler and Eagle   - Monday, July 6

  • Etobicoke Bloor Islington Place  - Monday, July 13

  • Etobicoke East Mall and Burnhamthrope  - Monday, July 13

  • Etobicoke West Metro Centre  - Monday, July 13

  • Georgetown Guelph and Mountainview  - Monday, July 13

  • Georgetown Sinclair and Guelph  - Monday, July 13

  • Grimsby Industrial and South Service  - Monday, July 13

  • Guelph Eramosa and Stevenson  - Monday, July 6

  • Guelph Pergola Commons  - Monday, July 6

  • Hamilton Jackson Square  - Monday, July 13

  • Hamilton Lime Ridge  - Monday, July 13

  • Hamilton Queenston Place   - Monday, July 13

  • Hamilton Stone Church and Upper Ottawa  - Monday, July 13

  • Hamilton Upper James and Rymal  - Monday, July 13

  • Kanata Eagleson Place  - Monday, June 29

  • Kanata Hazeldean and Castlefrank  - Monday, June 29

  • Kingston Barrack and Wellington  - Monday, June 29

  • Kitchener Fairway Plaza  - Monday, July 6

  • Kitchener Williamsburg  - Monday, July 6

  • London King and Wellington  - Monday, July 6

  • London Masonville  - Monday, July 6

  • London Oxford and Adelaide  - Monday, July 6

  • London Sherwood Forest Mall  - Monday, July 6

  • London Southdale and Wellington  - Monday, July 6

  • London Talbot Village  - Monday, July 6

  • Markham Birchmount and Enterprise  - Monday, July 13

  • Markham Bullock and McCowan  - Monday, July 13

  • Markham Markville Mall  - Monday, July 13

  • Markham Yonge and Kirk  - Monday, July 13

  • Milton Main Street and Thompson  - Monday, July 13

  • Milton Steeles and Thompson  - Monday, July 13

  • Mississauga Glen Erin and Eglinton  - Monday, July 13

  • Mississauga Heartland Town Centre  - Monday, July 13

  • Mississauga Mavis and Dundas  - Monday, July 13

  • Mississauga Meadowvale Town Centre  - Monday, July 13

  • Mississauga South Common Centre  - Monday, July 13

  • Mississauga Square One  - Monday, July 13

  • Newmarket York Town Square  - Monday, July 13

  • North Bay Downtown  - Monday, June 29

  • North York Don Mills and Eglinton  - Monday, July 13

  • North York Dufferin and Finch  - Monday, July 13

  • North York Madison Centre  - Monday, July 13

  • North York Sheppard and Consumers  - Monday, July 13

  • North York Steeles and Woodbine  - Monday, July 13

  • North York Victoria Terrace  - Monday, July 13

  • North York Weston and 401  - Monday, July 13

  • North York Yonge and Finch  - Monday, July 13

  • North York York Mills Centre  - Monday, July 13

  • Oakville Oak Park and Dundas  - Monday, July 13

  • Oakville Place  - Monday, July 13

  • Oakville South Oakville Centre  - Monday, July 13

  • Oakville Town Centre  - Monday, July 13

  • Oakville Trafalgar Ridge Plaza  - Monday, July 13

  • Orangeville Square  - Monday, July 6

  • Orleans Tenth Line and Charlemagne  - Monday, June 29

  • Oshawa Centre Mall  - Monday, July 13

  • Oshawa Harmony and Taunton  - Monday, July 13

  • Ottawa Baseline and Woodroffe  - Monday, June 29

  • Ottawa Gloucester Centre  - Monday, June 29

  • Ottawa Herongate Square  - Monday, June 29

  • Ottawa Hunt Club (Nepean)  - Monday, June 29

  • Ottawa Lansdowne Stadium  - Monday, June 29

  • Ottawa Place D'Orleans  - Monday, June 29

  • Ottawa Queen and Bank  - Monday, June 29

  • Ottawa Queensview  - Monday, June 29

  • Ottawa Rideau Centre  - Monday, June 29

  • Ottawa St Laurent Centre  - Monday, June 29

  • Owen Sound Heritage Place   - Monday, June 29

  • Peterborough Portage Place  - Monday, June 29

  • Peterborough Voyageur Place  - Monday, June 29

  • Pickering Liverpool and Kingston  - Monday, July 13

  • Pickering Ridge  - Monday, July 13

  • Richmond Hill Bayview and Hwy Seven  - Monday, July 13

  • Richmond Hill Hillcrest Mall  - Monday, July 13

  • Sarnia Oak Acres  - Monday, July 13

  • Sault Ste Marie Great Northern and Second Line  - Monday, June 29

  • Scarborough Cedarbrae Mall  - Monday, July 13

  • Scarborough Kennedy and Lawrence  - Monday, July 13

  • Scarborough Kingston and Eglinton  - Monday, July 13

  • Scarborough Select and Markham  - Monday, July 13

  • Scarborough Town Centre  - Monday, July 13

  • St Catharines Bunting and Carlton  - Monday, July 13

  • Stittsville Corners  - Monday, June 29

  • Stouffville Main and Mostar  - Monday, July 13

  • Strathroy Metcalfe and Zimmerman  - Monday, July 6

  • Sudbury LaSalle and Gary  - Monday, June 29

  • Sudbury Southridge Mall  - Monday, June 29

  • Tecumseh Manning and Tecumseh  - Monday, July 13

  • Timmins Waterloo and Algonquin  - Monday, June 29

  • Toronto 137 Yonge Street  - Monday, July 13

  • Toronto Bell Trinity Centre  - Monday, July 13

  • Toronto Bloor and Bay  - Monday, July 13

  • Toronto Bloor and Park  - Monday, July 13

  • Toronto Coxwell and Gerrard  - Monday, July 13

  • Toronto Danforth and Pape  - Monday, July 13

  • Toronto Dunfield and Eglinton  - Monday, July 13

  • Toronto King Liberty  - Monday, July 13

  • Toronto Manulife Centre  - Monday, July 13

  • Toronto Mount Pleasant and Davisville  - Monday, July 13

  • Toronto Richmond and Bathurst   - Monday, July 13

  • Toronto Richmond and John  - Monday, July 13

  • Toronto Street   - Monday, July 13

  • Toronto Union Station  - Monday, July 13

  • Toronto Wellington and York  - Monday, July 13

  • Toronto Yonge and St Clair  - Monday, July 13

  • Toronto Yonge Eglinton Centre  - Monday, July 13

  • Vaughan Keele and Highway 7  - Monday, July 13

  • Vaughan Major MacKenzie and Weston  - Monday, July 13

  • Vaughan Metropolitan Centre  - Monday, July 13

  • Vaughan Milani and Highway 27  - Monday, July 13

  • Vaughan Weston and Northview  - Monday, July 13

  • Waterloo Weber and University  - Monday, July 6

  • Whitby Centrum  - Monday, July 13

  • Whitby Taunton and Brock  - Monday, July 13

  • Windsor Dougall and Cabana  - Monday, July 13

  • Windsor Tecumseh Mall  - Monday, July 13

  • Woodstock Dundas and Kent  - Monday, July 6
Prince Edward Island

  • Charlottetown Belvedere Plaza   - Monday, June 15
Saskatchewan

  • Prince Albert South Hill Mall  - Monday, June 29

  • Regina Albert and 25 Ave  - Monday, June 29

  • Regina Victoria Square  - Monday, June 29

  • Saskatoon Preston Crossing  - Monday, June 29

  • Saskatoon The Centre  - Monday, June 29
SAFETY & CLEANING PRACTICES

As we reopen our Clubs across the country, we are introducing a number of new cleaning practices and protocols in order to protect the health of our Members, Associates and community. While many of these new practices will be adopted by our Associates, our Members also have a very important role to play in helping us maintain The GoodLife Standard.

Updates to our Safety Cleaning Practices:

  • We have invested in 300 Victory Electrostatic Sprayers so that each club has its own dedicated device.
  • We have procured a one-step hospital grade disinfectant and contact sanitizer that will be used for frequent touchpoint cleaning throughout our Clubs.
  • There will be 30 minutes of dedicated cleaning time after every hour of Member activity. This time will be used to reset the Club and prepare for the next workout block.
  • Our Associates will adopt a “constantly cleaning” mind-set, ensuring special attention is always given to high-touch surfaces.
  • Members will be required to wipe down their equipment BEFORE and AFTER each use. To make this convenient, additional spray bottles and new Certainty™ Disinfectant Wipes stations will be strategically placed throughout Clubs.
  • Additional hand sanitizer has been made available, including the installation of hand sanitizer stations at strategic locations throughout the Club.
  • Protective barriers have been installed at designated locations where Associates and Members meet, including the front desk, presentation tables, and consultation areas, where possible.
  • All GoodLife Associates will be required to wear masks, with the exception of Group Fitness Instructors who are actively teaching a class.
  • Locker availability will be reduced and lockers will be cleaned after each use to ensure it is safe for the next Member. *Note: Some provincial guidelines prohibit the use of lockers in fitness clubs at this stage of reopening.

BOOKING & CAPACITY

Why Online Booking?

With online booking, we’re finding a balance between providing the safest Club environment possible AND an exceptional experience for our Members.

Here's how it helps everyone:

  1. Guarantee your workout time: Members will be greeted into the Club when your workout is scheduled to begin.

  2. Maintain a safe Club Capacity: A preset capacity for each Club helps facilitate physical distancing and reduces the potential spread of communicable illnesses.

  3. You can work out without booking, BUT with capacity limits, you will only be allowed entry if there is space. A booking guarantees your spot.



About Booking

  • Please ensure you bring your GoodLife key tag when you come for your workout. *Note – your key tag is also available on the GoodLife App. (iOS, Android).
  • Members are permitted to book only ONE (1) time block per day, however, they are welcome to try and walk-in at any other time block, as many times as they like, on the same day.
  • Members are permitted to use any Club location that is included in their current Membership.
  • Members who do not show up to their Club access bookings more than twice in a 2-week period will be unable to book for 7 days. These Members will be permitted to walk-in, if space is available.
  • To avoid booking sanctions, Members must ensure they cancel at least 1 hour in advance of the booking start time. Cancellations received with less than 1-hour notice will be considered late and will be considered a no show.
  • At the end of a workout time slot, all Members must leave the Club, regardless of their Club entry time.
  • Club capacity is calculated on a Club-by-Club basis, based on the square footage of the Club and the bookable areas.
  • Members who have not shown up for their workout at 15 minutes after the beginning of their booking time slot may have their spots given away if there are walk-in Members waiting to enter.

Members will be permitted to book into the following areas of the Club:

  • General Workout Area
  • Group Fitness Studio
  • Cycling Studio
  • For Women

Personal Training Sessions

Personal Training sessions will continue to be booked by your Personal Trainer. Clients do not need to book a workout themselves in order to enter the Club for their session. See Personal Training section for details.

However, if a Personal Training client is entering the Club for an individual workout or Group Fitness class, they will be required to book a spot using the GoodLife Mobile App (iOS, Android) or through our Member Portal.

BOOK A WORKOUT

Book your workout in 4 simple steps.

  1. Login to GoodLifeFitness.com
  2. Click "Book" on the main menu
  3. Select whether you want to book a class or a workout
  4. Select your specific class or time slot

Attending Your Session

Arriving at the Club

Members are required to line up outside the Club, in the designated waiting area, prior to the booking start time. Signage will indicate the physical distancing requirements and indicate how Members should be organized.

Booked Members: Members who are booked will see signage to indicate where they should line up. Members must line up until the Greeter indicates they are okay to enter the Club. Once in the Club, Members must check themselves in by scanning their Member card to open the gate.

Walk-ins: Walk-ins are permitted, based on remaining Club capacity. If a walk-in arrives at the Club and there is capacity in the area they are requesting access to (i.e. general workout area, For Women area), they will need to book into an available spot. Signage will indicate where walk-ins are to line up. If there are no available spots, the Member is permitted to wait in the approved waiting area outside of the Club to see if capacity becomes available. As Members leave the Club, waiting Members will be permitted access on a one-in one-out basis, as long as they intend to use the same area as the departing Member. These Members must be checked in, and agree to leave the Club at the end of the Member use period, regardless of the Club entry time.

MEMBERSHIP UPDATES

Additional information about your Membership

  • Pre-authorized payment schedules will resume on the day Clubs in your home province reopen but your payment withdrawal day will remain the same as before the COVID-19 freeze.
  • Any days accrued through payments prior to our Clubs closing will be applied to your account and will cover your access to GoodLife facilities for a corresponding number of days once Clubs in your region reopen.

Options For You

In addition to the robust standards we are implementing, we are also providing diverse options to accommodate our Members, such as Remote Personal Training, digital workouts and content on our App and website. If you aren't ready to return to your Club, we understand and will offer a free temporary membership freeze.

AMENITIES & EQUIPMENT

When our Clubs first reopen, strict capacity requirements will be set to ensure GoodLife is meeting or exceeding the recommendations set by public health authorities. We will also temporarily close services and amenities where physical distancing is not possible or where other risk factors may be present.

Reduced Amenities

Certain amenities will be available, but some have been reduced on a Club-by-Club basis.

Members will have access to the For Women workout area, the consultation area, the Group Fitness Studio and Cycling Studio and the Personal Training area. MindDEN will be available to one Member or Associate at a time.

Please check your local Club to find out which amenities are available to you.

Find a location by entering your city or postal code.

SEARCH

General Workout Areas

GoodLife has implemented a number of measures, including directional arrows, signage and placement to ensure physical distancing can be achieved. Where possible, equipment may be disabled and/or relocated to facilitate this. Members are still expected to use best judgement when determining if a piece of equipment or workout area can be used safely while maintaining the recommended 2 metres (6 ft) of physical distancing.

Changerooms and Washrooms

In the majority of provinces, washroom and changeroom facilities will remain open to Members and Associates, however, proper physical distancing must be maintained at all times. Where possible, an Associate will be present during high traffic periods to assist with physical distancing and provide reminders to Members if needed.

CLASSES & TRAINING

PERSONAL TRAINING

Personal Training will be available in Club, as well as through a new Remote Personal Training option.

In order to reduce the potential for contact and/or movement around the Club, please ensure the below guidelines are followed at all times:

  • All Personal Trainers will be required to wear a mask when training with clients.
  • To ensure proper physical distancing measures, no physical contact will be permitted in Personal Training sessions, unless it is needed to ensure safety and prevent injury.
  • Clients must be prepared to handle their own weights and equipment. Workouts must be modified so as not to require spotting. Alternatives such as bands must be used in place of assisted stretching.
  • Personal Training can only take place on the general workout area or in the Personal Training area. Personal Training is not permitted in the Group Fitness Studio.
  • All equipment used will be cleaned before and after use.
  • All Personal Training consultations will take place at presentation tables equipped with protective barriers.

Remote Personal Training

GoodLife now offers Remote Personal Training as an exciting option for our Personal Training clients who want to work with their Personal Trainer virtually from the comfort of their home. No changes to your current Personal Training package are required. Current sessions in inventory, as well as new sessions purchased, can be used for both in-club or Remote Personal Training. If you are an existing Member, but not a Personal Training client and are interested in Remote Personal Training, please call your home Club to learn more.

GROUP FITNESS

Members will continue to have access to an amazing selection of live and virtual Group Fitness classes. Studios have been modified to ensure that physical distancing is possible, and classes have been modified, where possible, to ensure less movement. Group Fitness class offerings have also been modified, as we want to make sure we are running classes that can achieve our desired level of safety, while still meeting The GoodLife Standard that Members have come to expect.


If you are attending a Group Fitness Class, we ask that you bring your own mat. If your class will need straps or blocks, please bring those, as well. Keep personal items at your station and be mindful of your neighbours, ensuring you do not move from your designated spot in the studio. Upon arrival, please set up at a station that is away from the studio door in order to avoid contact with others as they come in. You are able to grab additional weights, if needed. After the class is complete, remove all plates from the bar and leave the Club mat unrolled if you used one.

Class Set-Up and Clean-Up

Group Fitness classes will be set-up for Members in advance to ensure physical distancing. After the class, Members will be directed to leave their equipment at their stations, and Associates will ensure the equipment is cleaned and prepared for the next class.

Group Fitness Check-In Process

Members must wait outside of the Club at the beginning of their 1-hour time slot and enter the Club at the same time as the other participants in the class. An Associate will be present to take attendance and allow entry to walk-ins based on available capacity.

Classes will be scheduled to begin 10 minutes after a workout timeslot has begun, but can start earlier if the class is full. Classes are to end no later than the Club exit time. When exiting, the back row will leave the studio first, followed by the rest of the participants in an orderly fashion.

Passes and sign-up sheets will not be used in Group Fitness classes at this time. Attendance lists will be provided to the Instructors in advance to confirm attendance.

Virtual Fitness

Virtual Fitness will operate in much the same way as a live Group Fitness class, with programming that will begin 10 minutes after Club entry time and will end close to Club exit time.

A GoodLife Associate will be present to power up the studio for any Members who are booked for a particular Virtual Fitness class. If no Members have booked a class, but someone wishes to use the studio, they must request assistance from an Associate, who can then set up the studio for the Member.

Members will continue to have access to a huge variety of amazing Fitness Class options from home and are encouraged to explore the digital offerings available on our website and App(iOS, Android).